Customer Feedback v.2

As a small business we would not exist without our customers, which is why we want to be able to provide you with the best service possible. Let us know how we're doing so far by completing this short survey! Your time is greatly appreciated.

 

This survey should take between 5-10 minutes to complete.

Name

Email

Suburb *


How did you find out about Norris IT? *

Why did you need our services? (tick all that apply) *

Were we able to help? *

Would you use Norris IT again? *

Your overall satisfaction with your service from Norris IT *

Comments:

Would you recommend Norris I.T. to your friends, family and/or colleagues? *


Please indicate how much you agree with the following. I found Norris IT to be: *

Strongly DisagreeDisagreeNeither Agree nor DisagreeAgreeStrongly Agree
Professional and well-presented
Respectful of my privacy and my property
Skilled and knowledgeable about IT
Honest about their capabilities, and service fees
Understanding of my needs
Flexible and able to arrange an appointment time that is convenient for me
Reliable, on time, & easy to contact
Able to explain technical things to me in a way that I am comfortable with and understand

Are there any ways in which you feel we at Norris I.T. could improve our services? *

Comments:

Would you be willing to provide a testimonial for our website and/or Facebook page?


Professional and well-presented *

Respectful of my privacy and my property *